Timing

Checklists for each stage of your trip: before you shop, at the register, before the airport, at the kiosk, and after you fly out. Do these and you will not need the Troubleshooting section.

• Chubu Centrair (Nagoya) Tax Refund Counter: Customs Kiosks in Terminals 1 and 2

  Tax refund counter at Centrair, Nagoya: the customs kiosks in Terminals 1 and 2, the airport's 2-hour arrival advice, online confirmation, and cash refunds.

• Fukuoka Airport Tax Refund Counter: Customs Kiosk Location, Hours, and Shuttle

  Tax refund counter at Fukuoka Airport: the customs kiosks and when they close, the shuttle from the subway to the International Terminal, and cash refunds.

• Kansai Airport (KIX) Tax Refund Counter: Customs Kiosk Location and What to Do

  Tax refund counter at Kansai Airport (KIX): the customs kiosk in Terminals 1 and 2, the Wi-Fi for online confirmation, cash refunds, and domestic connections.

• Naha Airport (Okinawa) Tax Refund Counter: Customs Kiosk and Self Tax Refund Machines

  Tax refund counter at Naha Airport, Okinawa: the customs kiosk in the International Terminal, the Self Tax Refund cash machines after immigration, and timing.

• New Chitose Airport (Sapporo) Tax Refund Counter: Customs Kiosk and Domestic Flights

  Tax refund counter at New Chitose (Sapporo): the customs kiosk in the International Terminal, cash refunds, and what to do if you fly domestic first.

• Narita & Haneda Tax Refund Counter: Customs Kiosk Locations and When to Arrive

  Tax refund counter at Narita or Haneda: which floor the customs kiosk is on, online confirmation via Visit Japan Web, cash refund machines, and when to arrive.

• Skip the Kiosk Line: Online Customs Confirmation via Visit Japan Web

  At 7 Japanese airports you can complete the tax-refund customs check on your own phone via Visit Japan Web instead of queuing at the kiosk.

• Japan Pre-Departure Checklist for Tax-Free Shoppers (2026)

  The full pre-departure countdown for Japan's 2026 tax refund: one week out, the night before, and departure day, from purchase dates to the customs kiosk.

• Do You Need Travel Insurance for a Japan Trip? A Shopper's Guide

  JNTO's case for travel insurance in Japan is medical — but the 2026 tax refund system adds a shopping-trip wrinkle worth knowing before you decide.

• After You Fly Out: When Your Japan Tax Refund Arrives (2026 System)

  What to expect after leaving Japan under the 2026 tax refund system: refund timing, what to keep, and who to contact if it's late.

• At the Airport Kiosk: Japan Tax Refund Customs Check (2026 System)

  What happens at the customs kiosk before security under Japan's 2026 tax refund system: green, red, and what to bring.

• At the Store: Japan Tax Refund Checkout Steps (2026 System)

  What to do at the register under Japan's new tax refund system: passport, registration, receipts, and the ¥5,000 minimum.

• Night Before You Fly: Japan Tax Refund Departure Checklist (2026)

  The night-before checklist for Japan's 2026 tax refund system: 90-day window, carry-on packing, and airport timing.

• Before You Shop in Japan: Budget and Passport Checklist for the 2026 Tax Refund

  Plan your card, your cash flow, and your passport before you shop under the Nov 2026 Japan tax refund system.